Reference

What You Agree To When You Use bata12

These legal conditions govern your account, your data, and how we operate across eligible Indonesia regions — availability depends on local law where you access the platform.

Account Eligibility TermsData & Cookie PolicyJurisdiction NoticeDANA, OVO, GoPay ConditionsContact Rights
bata12 What You Agree To When You Use bata12
ACCOUNT PROTECTION DETAIL

How We Handle Data, Cookies and Account Security

Account security and data handling sit at the centre of how bata12 runs. We use SSL encryption on every page and every transaction, including wallet flows through DANA, OVO, and GoPay. Data is retained only as long as needed for compliance, then deleted or anonymised on a scheduled basis. You can request a copy of your data or ask for corrections at any time through the account settings panel.

Data Collection

We collect only what is needed to run your account — registration details, session data, and wallet transaction references from DANA, OVO, or GoPay. Nothing beyond that is stored.

Cookie Use

Cookies track your session state and lobby preferences. They do not store payment credentials. You can clear or block them in your browser without losing your account access.

Data Retention

Account and transaction records are kept for the period required by our compliance obligations, then removed. You can request early deletion in writing through the contact form in your dashboard.

Who to Contact

For data access, correction or deletion requests, reach us via the Help Centre form or by email with your account ID. We aim to respond within the standard regulatory window.

LEGAL CONTACT PATHS

Reach Us About Legal or Policy Questions

If you have a question about your rights under these terms, a data request, or a dispute about your account, there are three ways to reach the bata12 team. We handle legal and policy queries separately from general account support so your request reaches the right person without delay.

Live Chat Open the chat widget from any page on the site. For legal queries, select the account or policy topic so your message is routed to the correct team member.
Email Support Send your legal or data-request email directly through the contact address listed in your account settings. Include your registered account ID for faster handling.
Account Help Centre The Help Centre in your account dashboard covers common policy questions. For data deletion or correction requests, use the dedicated form linked there.

Common Legal Questions About Your Account

These cover the questions we hear most about account eligibility, data rights, cookie policy and how to raise a dispute. If your question is not here, use the live chat or Help Centre form to reach us directly.

Eligibility depends on local law and the regulations that apply in your region. We do not assert access rights on your behalf — confirm that online gaming is permitted where you are before registering.

We collect your registration details, session activity and wallet transaction references — for example, the reference ID from your DANA, OVO, or GoPay transfer. No payment credentials are stored on our side.

Log in to your account, go to the Help Centre, and use the data request form. Include your account ID. For deletion, submit a written request and we will process it within the compliance window.

Yes. Managing or blocking cookies through your browser settings does not affect your account login or wallet access. Some lobby preferences may reset between sessions if session cookies are blocked.

We post a visible update notice on this page when terms change. Continuing to use your account after the notice goes live means you accept the updated conditions. You can review the current version here at any time.

Contact us through live chat or the Help Centre email form. Reference your account ID and the transaction detail — including the DANA, OVO, or GoPay reference number — so we can locate the record quickly.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.